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What payment methods do you accept?We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer convenient payment options like PayPal and Apple Pay for a seamless checkout experience.
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Is my personal information secure?Yes, we take your privacy and security seriously. We employ industry-standard encryption technology to protect your personal information and ensure secure transactions.
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What is your return policy?All sales are FINAL and there are no refunds allowed on any grounds Order processing begins as soon as an order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, refunds, shipment methods, addresses, cancellations, etc. Customers are advised to complete all return requests within 7 days of receipt in order to qualify for a store credit. Any return request not received within the specific time frame will be disqualified, The product must be sent back in the original packaging condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored or altered in any way(Original ties must remain in tact as it was received by the customer). Send your return item(s) including your first name, last name,phone number, the reason for the return and original receipt to:
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How can I contact customer support?Our dedicated customer support team is here to assist you. You can reach us via email, phone, or by using the contact form on our Contact page. We aim to respond to all inquiries within 24 hours.
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Can I sign up for product updates and promotions?Absolutely! We encourage you to join our mailing list to stay informed about new product releases, exclusive offers, and promotions. You can sign up for our newsletter on our website or during the checkout process.
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